Shipping & Returns

Request Deadline

Customers must contact Bait Dogs Apparel within 30 calendar days after the customer's order is marked as delivered.

Requests made after 30 days may be denied.

If a customer's request is approved, customers must ship the item back within 14 calendar days.

Quality Problems

We may approve a return if an item has a quality or manufacturing problem.

This may include problems that appear after the first wash, such as:

• The printed design peeling
• The printed design separating from the clothing
• Another clear product defect

Customers must send clear photos that show the problem. We may ask for more photos or information before making a decision.

Damage caused by misuse, incorrect washing, changes made to the item, heavy wear, or failure to follow care instructions may not qualify for a return.

Sizing Exchanges

Customers may request an exchange if an item does not fit as expected.

Sizing exchanges depend on approval and product availability.

Customers are responsible for the cost of shipping the original item back to Bait Dogs Apparel.

Bait Dogs Apparel will choose the best solution based on the details of the request. We may deny repeated or excessive exchange requests.

Incorrect or Missing Items

Contact Bait Dogs Apparel within 30 days if Customers receive:

• The wrong item
• The wrong size
• The wrong number of items
• An order with missing items

We will review the order and available shipping and fulfillment records before choosing a solution.

Return Approval

Customers must contact Bait Dogs Apparel and receive approval before sending an item back.

Customers request should include:

• Customers name
• Customers order number
• The reason for the request
• Photos of the item, when needed

Items sent back without approval may be refused. They may also not qualify for a refund or exchange.

Return Shipping and Tracking

Unless Bait Dogs Apparel decides otherwise, Customers are responsible for the cost of return shipping.

Customers must provide a valid tracking number for the return package.

Customers are responsible for the return package until it is delivered to the approved return address.

Refunds

If a return is approved, we may send a refund to the original payment method after we receive and review the item.

Original shipping charges are usually not refundable unless Bait Dogs Apparel decides otherwise.

Bait Dogs Apparel will decide whether to provide a refund, exchange, replacement, or another solution based on the order and the condition of the item.

Delivery Responsibility

Customers are responsible for providing a complete and correct shipping address.

If customers do not provide special delivery instructions, delivery to the address listed on the order will usually be considered a completed delivery.

Bait Dogs Apparel is not responsible for packages that are lost or delivered incorrectly because the customer provided the wrong or incomplete address.

Customers may be charged extra shipping costs if an order must be sent again because of an address mistake or failed delivery caused by information customers provided.

Lost, Misdelivered, or Stolen Packages

Contact Bait Dogs Apparel if tracking says customers package was delivered but customers cannot find it.

We may review:

• Carrier tracking information
• Delivery records
• Delivery photos
• Fulfillment records
• Other available information

After reviewing the information, Bait Dogs Apparel will decide whether a replacement, refund, assistance, or another solution is appropriate.

A replacement or refund for a lost, stolen, or misdelivered package is not guaranteed.

Bait Dogs Apparel’s Right to Make Decisions

Bait Dogs Apparel has the right to approve, deny, or offer a different solution for any return, refund, exchange, replacement, or shipping claim.

Each request is reviewed based on its own facts.

Bait Dogs Apparel may update this policy as our products, shipping process, and fulfillment operations change.